CiteVantage Terms of Service

These terms are between you and CiteVantage LLC, a limited liability company registered in Wyoming, United States (Wyoming Secretary of State Filing ID 2026-002027286), trading as CiteVantage ("CiteVantage", "we", "us"). By using citevantage.com or engaging our services, you agree to them.

Services

We provide AI visibility audits and optimization (GEO/AEO) services as described on this site. Deliverables, scope and pricing are confirmed in writing before work begins.

The 1-in-4 Guarantee

CiteVantage puts its own time behind every monthly plan: if AI engines are not naming you on at least 25% of your agreed buyer questions by day 90, we work the next two months free. That is two full 30-day sprints with your billing paused, worth $998 on the Agent plan, $1,998 on Brokerage and $3,798 on Multi-Market. It covers Agent, Brokerage and Multi-Market plans on their 3-month minimum, and the All-in-One plan on its 6-month term. The Free Audit, the 1,200-Answer Audit and the standalone Sprint sit outside it. A plain-English version with worked examples is on our 1-in-4 Guarantee page. If that page and these terms ever differ, these terms govern.

The target

By day 90, ChatGPT, Perplexity, Gemini or Copilot names or cites your business on at least 25% of the buyer questions we agreed with you, which is 1 in 4. If we miss it, we work the next two months free, as two 30-day sprints.

Which plans it covers

Agent, Brokerage and Multi-Market on their 3-month minimum, and All-in-One on its 6-month term. The Free AI Visibility Audit, the 1,200-Answer Audit and the standalone 30-Day Sprint sit outside it.

When the 90 days start

On the day you sign the 3-month commitment, or the 6-month commitment for All-in-One. If you ran a standalone Sprint first, its dates do not count toward the 90.

The questions

In week one we draft 50 to 100 questions for each market, phrased the way a buyer, seller or property owner asks an AI engine, for example "Who is a good listing agent in Clearwater for waterfront homes?" You approve, edit or replace them, and we confirm the final list by email before any work goes live. Questions that contain your name, your team name or your brokerage name are tracked in the report and left out of the 25%.

The baseline

Before any work goes live we run every question on all four engines and save a dated screenshot of each answer. Any question where you are already named at baseline comes out of the count and is replaced, so the list stays at the size we agreed.

What counts as a win

A question counts as won when the answer names your business, or names you if you are a solo agent, or links to a page about you: your website, your Google Business Profile, or your Zillow, Realtor.com or brokerage profile. One engine is enough for that question.

How we re-test

On day 90 we re-run the same questions on the same four engines, signed out or on a fresh account with memory off, from a connection in your country. AI answers shift from one run to the next, so each question is asked three times on each engine and counts when you appear in at least two of the three. You receive every screenshot, dated.

The threshold

The threshold is 25% of the agreed questions, rounded up. Fifty questions means 13 wins, seventy-five means 19 and one hundred means 25. On a plan with more than one market, each market is measured against its own list.

If we miss

We run two more 30-day sprints at no charge, one after the other, and re-test after each. If you reach 25% at either re-test, your billing resumes from that point and the free work ends there, because the guarantee has done its job. If you are still short after the second free sprint, the guarantee is complete: you can stop, or carry on at the normal plan price. Your billing pauses while the free sprints run, so they are added to your term and not taken from it. The remedy is always our work, never a refund of any kind and never a credit note.

Your side

Approve the question list in week one. Publish what we deliver, or give us the access to publish it, within 14 days of delivery, and the same goes for the free sprints. Keep the plan paid through its minimum term. Tell us before you change your business name, brokerage, website domain or market, because the engines have to learn the new name, so the list and the 90 days reset from that date, agreed with you in writing.

What it does not promise

The guarantee does not name a particular engine, a particular wording, a first-place mention or a Google ranking. AI engines are run by other companies and change without notice, so the commitment is our work against a measured target, capped at two free sprints, and the free sprints are the part we control.

Who gives it

The guarantee is given by CiteVantage LLC, a Wyoming company. There is nothing to claim: we send you the day-90 results either way, and if the target is missed the first free sprint starts on its own.

Payment

Fees are as published on our pricing page or as quoted in writing. The Agent, Brokerage and Multi-Market plans are billed monthly on a 3-month minimum term, and the All-in-One plan on a 6-month term. The audits and the 30-Day AI Visibility Sprint are one-time fees with no ongoing commitment. If a monthly plan starts within 30 days of Sprint delivery, the Sprint fee is credited to that plan's first month. Plan billing pauses while free sprints run under the 1-in-4 Guarantee. Engagements may be run through Upwork's escrow for payment protection.

Intellectual property

Content on this site is owned by CiteVantage LLC. Deliverables created for you become yours upon full payment.

Limitation of liability

AI engines change continuously and are outside our control; we optimize to best practices but cannot guarantee specific third-party outcomes beyond the stated guarantee. You contract with CiteVantage LLC as an entity; obligations under these terms are the company's, not those of any individual member, officer or contractor.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules.

Company information

Legal name: CiteVantage LLC
Entity type: Limited Liability Company (LLC)
Jurisdiction: Wyoming, United States
Wyoming Secretary of State Filing ID: 2026-002027286
Formed: July 2026

You can confirm our registration free of charge on the Wyoming Secretary of State business register. More detail is on our company details page.

Contact

Questions? Email abdul@citevantage.com. We are a remote-first company and handle all official correspondence by email.